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Title

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Administrative Assistant in Healthcare

Description

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We are looking for an Administrative Assistant in Healthcare to join our dynamic team. In this role, you will be responsible for providing essential administrative support to ensure the smooth operation of our healthcare facility. You will be the first point of contact for patients and visitors, managing appointments, and maintaining accurate records. Your organizational skills and attention to detail will be crucial in handling various administrative tasks, including scheduling, data entry, and correspondence. You will work closely with healthcare professionals to facilitate communication and ensure that patient care is delivered efficiently. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. Experience in a healthcare setting is preferred, but not required. We value a proactive approach and a willingness to learn. Join us in making a difference in the lives of our patients by providing exceptional administrative support.

Responsibilities

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  • Manage patient appointments and schedules.
  • Maintain accurate patient records and files.
  • Assist with billing and insurance claims processing.
  • Coordinate communication between patients and healthcare providers.
  • Handle incoming calls and inquiries professionally.
  • Prepare and distribute correspondence and reports.
  • Support healthcare staff with administrative tasks.
  • Ensure compliance with healthcare regulations and policies.

Requirements

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  • High school diploma or equivalent.
  • Proven experience as an administrative assistant or similar role.
  • Familiarity with medical terminology and healthcare procedures.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and healthcare software.
  • Attention to detail and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.

Potential interview questions

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  • What experience do you have in a healthcare setting?
  • How do you prioritize tasks in a busy environment?
  • Can you describe a time you handled a difficult patient situation?
  • What software tools are you proficient in?
  • How do you ensure accuracy in your work?
  • Describe your experience with scheduling and calendar management.
  • How do you handle confidential information?
  • What motivates you to work in healthcare administration?